Privacy Agreement for RatioSIM

Effective Date: 15 June 2023 This Privacy Agreement ("Agreement") sets forth the terms and conditions governing the privacy practices of RatioSIM ("we," "us," or "our"), an online Software-as-a-Service (SaaS) provider. This Agreement outlines how we collect, use, disclose, and protect the personal information obtained through our software application. By accessing or using RatioSIM, you ("User" or "you") acknowledge that you have read, understood, and agreed to the terms of this Agreement. If you do not agree with any part of this Agreement, please refrain from using RatioSIM.

1. Collection and Use of Personal Information

1.1 Personal Information Collected

During your use of RatioSIM, we may collect the following types of personal information:

a) Email Information: We may collect and store the email address associated with your user account for authentication, communication, and account management purposes

b) Company or Username: We may collect and store your company name or username to provide personalized services and enhance your user experience within the RatioSIM application.

1.2 Use of Personal Information

We will use the personal information collected solely for the following purposes:

a) Account Management: To create and manage your user account, including user authentication, account verification, and password resets. b) Service Provision: To provide you with the services and features of RatioSIM, including email-related functionalities and user-specific preferences.

a) Account Management: To create and manage your user account, including user authentication, account verification, and password resets.

b) Service Provision: To provide you with the services and features of RatioSIM, including email-related functionalities and user-specific preferences.

c) Communication: To communicate with you regarding updates, notifications, product announcements, customer support, and other relevant information related to RatioSIM

d) Improvements and Research: To analyze user behavior, gather insights, and enhance the functionality, performance, and user experience of RatioSIM. This may include the use of aggregated and anonymized data.

2. Disclosure of Personal Information

2.1 Third-Party Service Providers

We may engage reputable third-party service providers to assist us in operating our services and fulfilling the purposes mentioned in Section 1. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.

2.2 Legal Compliance and Protection

We may disclose personal information when required by applicable law, regulation, legal process, or governmental request. We may also disclose personal information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.

3. Data Security

We take reasonable and appropriate measures to protect the security and integrity of your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Agreement or as required by law. Upon termination of your user account, we will securely delete or anonymize your personal information, unless we are required to retain it for legitimate business purposes or legal obligations.

5. User Rights and Choices

As a user of RatioSIM, you may have certain rights and choices regarding your personal information. These may include the right to access, correct, update, or delete your personal information. For more information on exercising these rights and choices, please refer to our separate Privacy Policy or contact us directly.

6. Updates to this Agreement

We reserve the right to update or modify this Agreement at any time. We will notify you of any material changes via email or by posting a notice within the RatioSIM application. Your continued use of RatioSIM after such modifications constitutes your agreement to the revised Agreement.

7. Contact Us

For detailed information collected under this Privacy Policy, you may contact our Data Protection Officer here: mailto:info@ratiotechnologies.com. Maslak Mah. Dereboyu 2 Cad. ATA Center No: 15/129 - Sarıyer İSTANBUL

Ratio Technologies Bilişim Arge Dan. San. ve Tic. Ltd. Şti.

Vergi Dairesi: Doğanbey V.D.

Vergi No: 7341756966

Mersis No: 0734175696600001